Important information about how we operate and handle customer inquiries.
We're committed to providing excellent customer service. If you have any questions, concerns, or need assistance with your order, please don't hesitate to reach out to our support team.
You can contact our customer support team by:
We aim to respond to all inquiries within 1-2 business days.
At LinePerfect Beauty, we pride ourselves on offering high-quality lip liners at affordable prices. Due to our low-cost pricing structure and the relatively high cost of shipping, we are unable to offer refunds once an order has been placed.
We encourage our customers to carefully review their order details before completing their purchase. All sales are final.
In the rare case of a product arriving damaged, please contact our customer support team within 48 hours of receiving your order with clear photos of the damaged items. Our team will review your case and work with you to find an appropriate solution.
We process orders within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Standard shipping typically takes 5-10 business days depending on your location. International shipping may take longer due to customs processing.
Please note that we are not responsible for any delays caused by customs, weather conditions, or other circumstances beyond our control.
We respect your privacy and are committed to protecting your personal data. The information you provide during the ordering process is only used to process your order and improve your shopping experience.
We never sell or share your personal information with third parties for marketing purposes. Your payment information is securely processed and we do not store your credit card details.
By using our website, you consent to our collection and use of your information as described in our privacy policy.
For more detailed information about how we handle your data, please visit our Privacy Policy page.
Last updated: April 2025